Network Installation, Monitoring & Support SolutionsAs a small or medium sized business, it’s very likely that you rely on outside professional services firms to keep your business running smoothly. You may outsource your accounting for your payroll and taxes. You depend on an attorney for legal advice. You probably outsource your health plans. Yet when it comes to Information Technology (IT), you either try to do it yourself or you don’t have a relationship with a reliable IT firm.
That’s why a relationship with WebPoint can be vital to the health of your business, whether you are a small or medium-sized business, a business that is just starting up or a business that is growing. As technology consultants, we are your outsourced IT solution, taking care of all your technology issues from A to Z. Our tech support is only a phone call away – call our 24/7/365 Help Desk to get IT assistance instantly. We can fix most problems remotely, so that you can be back up and running without having to wait for a technician to come to your office.
Network InstallationAlthough most people could probably install a PC on their own, installing a small business network can be quite complex. And if you’re a start-up business, you want to start off on the right foot with your IT installation.
Whether we’re setting up a local area network (LAN), wide area network (WAN), desktops, servers, or a Virtual Private Network (VPN), we make sure that each computer and peripheral in the network has the proper programs installed and are updated with the proper patches. We make sure your computer communicates with all devices properly as well, including printers, fax machines and copiers.
Our information technology services are rooted in industry best practices; no shortcuts, no workarounds, just straightforward, hard-working network installation solutions that improve your networks’ reliability, productivity and return on technology investment.
Network MonitoringWho is keeping an eye on your computer systems? Making sure your servers don’t crash at 2AM? And if they do, who is there to correct the problem?
The answer is the team at WebPoint who have the expertise in servers, firewalls, email and backup systems to keep your systems running smoothly. You can rest easy knowing that your IT systems are being monitored and managed 24 hours a day, 7 days a week. We instantly know when problems arise and we begin working immediately to address them, minimizing downtime and their associated costs. This 24/7 monitoring service is complemented by onsite visits from your WebPoint team member, dedicated to troubleshooting your account.
There are many different types of monitoring systems – remote, on site and cloud. Our IT specialists will work with you to decide what is best for your business.
Network SupportWhen it comes to network support, no two organizations have the exact same needs. That’s why the IT consultants at WebPoint have created three levels of network support – Power On, Power Up and Power Full, all highly flexible IT service plans that makes it simple for your business to plan and budget for the IT services you need.
WebPoint provides more than just reactive IT support. Every member of our team is focused on being proactive: making sure that you’re best equipped for the now – while also preparing you for the future. We don’t hide in a data center – we actively engage with you.
From routine backups – to maintenance – to advice, we’ve got every aspect of your office technology covered. If you are currently looking into a Cloud strategy, we’ll even recommend which in-house systems should be transitioned to the Cloud – and which ones shouldn’t.
If you are looking for IT support including network installation, network support, network monitoring and network security, call WebPoint at (866) 544-7972 today.